The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
To conserve paper, there will not be a paper invoice unless specifically requested in the 'note to seller' section in the checkout section.
Yes, just send me a message prior to ordering and I can check pricing and arrange it for you.
I usually have ready to ship items in the mail for you 1-2 business days after you place the order.
For Custom orders send me a message and I can give you an estimated shipping time once we discuss the specifics of your custom order.
I usually try to finish within 3-5 business days but it could be sooner depending on the specifics.
I.e sourcing fabric, choosing trims etc.
Unless otherwise specified in your package, care instructions are specific to the fabric type. Regular or delicates cycle, and low heat or lay flat to dry.
Most Kimonos are free size, and fit a range of body types.